SPRINGFIELD, VT – Coverys Community Healthcare Foundation, Boston, MA, recently awarded a $25,000 grant to Springfield Medical Care Systems (SMCS).  The grant supports an innovative new concept to include pharmacist consultation services as a component of its Rapid Access Clinic.  The pharmacist consult program was initially launched in 2017, and this grant will allow SMCS to offer expanded hours at Rockingham and Springfield locations.  

The Rapid Access Clinic provides expedited psychiatric access for SMCS patients upon discharge from a medical, psychiatric or substance abuse hospital admission, and on an urgent ‘as needed’ basis for previously established SMCS primary care patients. The mission of the RAC is to provide brief consultation for acute psychiatric patients in order to increase timely connection with needed services.

The objective to embed a licensed pharmacist to work side-by-side with a Nurse Practitioner in the Rapid Access Clinic was to reduce medication use whenever possible, and to improve medication reconciliation and monitor drug safety and efficacy. These efforts have proven successful.  The clinic, currently serving nearly 100 patients, discovered 64% of participants had medication discrepancies requiring intervention.

“Overall patient medication list accuracy is greatly improved through implementation of this new program,” comments Ji Chen, Director of Pharmacy Services at Springfield Hospital. She continues, “Throughout the process, the pharmacist is readily available as a valuable resource for counseling on potential side effects, drug interactions, and to improve medication adherence. The result is prevention of serious medication errors and improved health and wellness for patients.”  

About Coverys

Coverys is one of the nation’s leading providers of medical professional liability insurance.  The Boston-based company established the Coverys Community HealthCare Foundation to support charitable endeavors that provide healthcare services, thus improving patient safety and care.

About Springfield Medical Care Systems

Springfield Medical Care Systems is a not-for-profit, community-based healthcare system that is compassionate, evidence-based and outcome-driven. Our innovative, integrated, patient-centered medical home model, combined with our uniquely collaborative culture, creates a health system that offers a holistic approach to wellness and prevention. Services include primary and preventive care, behavioral health, dental, vision, and acute hospital and specialty services. Healthcare and prescription services are accessible to all, with financial assistance available based on a sliding fee scale. Our mission is to excel at providing personalized, quality care, “Where People Come First.”For more information, please visit