New Patient Information

SMCS Welcomes New Patients

SMCS is welcoming new patients. If you need help finding a medical professional that suits your personal needs, please visit our on-line physician directory located on this website, or call our Physician Referral Line at 802-885-7604. We will be pleased to assist you.

Same Day Appointments

Establishing a primary care “medical home” is recommended to manage your health in the best possible way. We also recognize that sometimes care is needed in a more timely manner. For those unexpected (but non-emergency) healthcare needs, same-day appointments in each of our primary care offices may be available, and we encourage you to call to ask whether you can be seen on a “same-day” basis. If no appointments are available, walk-in care with no appointment necessary is offered in our Bellows Falls, Ludlow and Springfield locations.

After-hours Care

For after-hour care, the Emergency Department at Springfield Hospital offers a Fast Track service from 11 am to 7 pm daily. However, this is an emergency service and is charged at emergency rates, so choosing primary care or walk-in care whenever possible are your most cost-effective options for non-emergency care.

Late Arrivals

If you are late arriving for your appointment, we will make every attempt to serve your needs, as time allows and being respectful of previously-scheduled appointments. You may be given an option to wait or invited to reschedule to a time that is more convenient for you.